Don’t bother using a car park managed by this company if you have a non UK mobile number. Absolutely no way to pay through the app or by card at the actual machine. Luckily have a blue badge that gets it free parking. But still, unacceptable
Impossible to sign up unless you have a UK mobile, no support for email only or foreign mobile numbers.
Their parking machines were broken at 2 places I tried to park today. I downloaded the app twice, entered everything needed each time, never received a verification code, and when I rang them up, their automated system wouldn’t recognize my voice when trying to give my car’s plate registration. I will never bother with any RingGo parking facility again. They will suck your life away.
Useless oof
Never sent text message to register, was not able to park using it, had to go to a convenience store to get change to park instead. It limits how many times you can even attempt to register in a single day. So if you try to park, and the text isn’t sent or you don’t have reception, you just can’t park. When you call the number is an AI system that wouldn’t recognize the brand of the car no matter how many times I said it, and I couldn’t park using it. Terrible, terrible system.
Requires registration to pay for parking yet does not allow verification for international phone numbers; help section is just a loop that ends with no resolution. Guess we’ll just have to get a parking ticket.
App is impossible. Telephone responses not accepted. Spent 20 minutes trying to get code for mobile, both via sms and email, tried calling, but that was an endless loop of the auto system interrupting and not moving forward. This is a known issue (multiple Reddit threads), but developer has done nothing to remedy the issue.
I’ve been designing computer, web and phone interfaces for decades. I have never come across an application as badly designed and implemented as this one. Ringgo is apparently unable to deal with foreign phone numbers at all: it cannot send an SMS to them, and seems to get itself lost when navigating the phone tree when you make a voice call into their system. Even attempting to get Help over the phone or through their chat bot was a failure. I’ve spent close to an hour attempting to use the app, the web interface, and the dial phone number to pay for my parking. None of the options worked, all either left me in an endless loop of futility and despair, or else sitting there waiting for a notification or reply that never came. UPDATES (3/17/26) Ringgo Support replied as follows… "You can register for a RingGo account with an international telephone number, but it's important to include the appropriate country dialling code for successful registration. A international device, it may not function properly, as the app isn't supported by international app stores. You can use our mobile website, or use the automated phone line." RESPONSE: I already did what you suggested, did not work - Ringgo kept deleting the dialing code from the front of the phone number. You also seemed to not understand (or not believer) my statement that there are also serious problems with your chat and phone support options: I used to run call centers, and have built numerous websites for large and well known clients over the years. I would be very embarrassed if any of my clients had an amateurish support online or phone system like that of Ringgo. International users such as myself must use the Ringgo App to park in many locations when traveling in the UK. Ringgo really needs to step up to the plate and make sure their app works well for us, especially since (as I was told by a sympathetic hotel clerk) some cities are now removing their old curbside Parking vending machine units, leaving folks like me with no options at all - other than paying a 50 GBP fee, courtesy of the local police - when trying to park.
Requires an SMS OTP for account registration, but no combination of “+”, country codes seems to generate one. Asking to reset my password with an email code that never came wasn’t a helpful work around either. Wish the machines here just took cards because this app is just as unhelpful.
1) don‘t just have an app to pay - have other ways to pay 2) when you download the app- I couldn’t verify because the security code couldn’t come through to a US phone number. 3) when you call - the automated system doesn’t understand us or uk spoken English. Got the number plate completely wrong. Summary : automation is supposed to make things better for everyone; not just the company. Do better. !