Clunky, hard to navigate.
Tried buying tickets to a game and the app was glitching out and I couldn’t retrieve them. I checked that I used the correct email address, created an account, still couldn’t access them. I uninstalled the app and reinstalled it and it’s still not working. I even bought a second set of tickets for the same event hoping to reset the issue and I can’t access those either. I lost money because of this app.
There is a real chance I won’t buy tickets for another game because of the difficulty using this app. Bought tickets, verified email and it won’t show my $260 worth of tickets.
MLB Ballpark app would not let me sign on with my email address and password. It required a phone number to which they can send a text code to allow you to sign on so they can aggregate and sell your data.
Terrible app
First time downloading because required to do so to access tickets for a Mother’s Day game, yet the app cannot find them. Was required to call customer service and will have to go to a specific customer service window at the stadium before the game in order to get in. I was informed multiple people were having problems with the app. I would prefer to have actual ticket emails instead of required to use some app for a one time occasion.
Have to download a special app just to get tickets. And then they don’t show up
Never works when I need it too. App struggles to load at times
Followed all directions, accepted tickets, verified email, refreshed screen, still no tickets appear in the app. Customer service does not respond.
I love it