What users hate. Clustered.

1- and 2-star reviews grouped into themes with verbatim examples. Each cluster is a wedge a competitor could exploit.

5 reviews·4 themes

Failed product delivery or functionality
Users purchased the app or related hardware but were unable to use it as advertised, with key features not working or products not delivering as promised.
3
reviews
- “Não é como parece ser — Fiz a compra tenho o cabo para o cooding mas nenhum dos cooding que eu fiz ficou no carro pedi meu reembolso esperando resposta”
- “Logo M Performance — Não gostei comprei só para colocar o logo M performance e não foi possível instalar bmw320 f30 2015, o site fez propaganda e não cumpriu!”
- “This app does not work. I paid for it but it doers not work. — The freeware I downloaded from apple connected to the elm I purchased”
Unresponsive customer support
Users report multiple attempts to contact support without any response, leading to frustration and unresolved issues.
2
reviews
- “Preciso de suporte estou com erro — Ninguém atende o suporte mandei varios emails e sem resposta!”
- “Language in japonese — My app downloaded in japonese and I can’t chance to English. The support does not explain.”
Language localization issues
App is incorrectly localized to Japanese and users are unable to change the language to English despite requesting help.
1
reviews
- “Language in japonese — My app downloaded in japonese and I can’t chance to English. The support does not explain.”
Incompatible hardware/software integration
Users report that the app fails to connect with their ELM devices or vehicle systems, especially on specific models like BMW F30 2015.
2
reviews
- “Both bimmer code and bimmer link are NOT connecting”
- “The freeware I downloaded from apple connected to the elm I purchased”

First load takes ~60–120s. Cached after.