What users hate. Clustered.

1- and 2-star reviews grouped into themes with verbatim examples. Each cluster is a wedge a competitor could exploit.

7 reviews·4 themes

Account deletion impossible
Users cannot delete their accounts despite attempts, with confusing or unhelpful instructions provided.
4
reviews
- “Cant delete your account, they don’t answer to your question and so much more! I personally don’t recommend it.”
- “Can’t delete my account — I tried to delete my account and it said to wait for a message or something. Later I got a message and it said "If you still want to delete your account you can just logout on the app and delete it from your phone". I know I can delete it f”
- “Der größte Schrott... mehr fällt mir dazu nicht ein. Es gibt nicht einmal eine Funktion, seinen Account zu löschen - lediglich der log out Button lässt sich betätigen.”
App fails to open or crashes on launch
The app does not launch or remains unresponsive even after prolonged waiting times.
1
reviews
- “Lässt sich nicht öffnen — Egal wie lange ich warte die App lässt sich auf meinem Handy nicht öffnen”
Messaging and chat functionality broken
Users are unable to send or receive questions; messages get stuck in 'looking for an answer' state indefinitely.
2
reviews
- “since 2 days i cant send or get any question — since 2 days im trying to send questions and its always “looking for an answer” and thats even for the questions i asked 2 days ago and literally not any question is getting send, and i cant get any questions either. when i try to open chat”
- “was des — junge was des ist wie google für schwerbehinderte”
Incorrect age input leads to permanent ban
Users report being banned due to incorrect age entry and are unable to correct it.
1
reviews
- “Falsches Alter eingegeben — Habe ausersehen das falsche Jahr eingegeben, wurde gebannt und kann es nicht mehr ändern!”

First load takes ~60–120s. Cached after.