What users hate. Clustered.

1- and 2-star reviews grouped into themes with verbatim examples. Each cluster is a wedge a competitor could exploit.

9 reviews·6 themes

Political Bias and Editorial Content
Users perceive the publication's content as politically biased, particularly toward globalism, pro-Israel stance, and suppression of populist or critical viewpoints on issues like immigration and Palestine.
3
reviews
- “[1★] Propaganda — Most FT articles are just propaganda for globalism, african and muslim immigration, censorship of populist voices, support of Israel and US wars, etc.”
- “[1★] Discourse — Avoiding many topics particularly on Palestine situation has really started to alter my previous views on this publication. One of the last remaining bastions of unbiased journalism. What to do?”
- “[1★] . — .”
App Performance and Stability Issues
The app frequently freezes, crashes, or fails to respond, especially on mobile devices, with users reporting recurring problems after recent updates.
2
reviews
- “[2★] App used to be good, not now — No problem on PC but over the last few weeks the App freezes solid at random intervals, restarting at the same place and resumes with same problem.”
- “[1★] App doesn’t update. Videos don’t play. — Videos don’t play on iPhone.”
Poor User Interface and Navigation
Users struggle with accidental swipes during reading, unintuitive navigation, and overall poor design that disrupts the reading experience.
2
reviews
- “[1★] Poor UI navigation — When reading articles and when you scroll down, it always accidentally swipe horizontally to another articles, very hard to use when reading.”
- “[1★] Crappy app — Make a native app this is just the website”
Unwanted Automatic Video Downloads
The app now downloads videos automatically by default, consuming excessive data and slowing performance without user control.
1
reviews
- “[2★] App used to be good, not now — No problem on PC but over the last few weeks the App freezes solid at random intervals, restarting at the same place and resumes with same problem. Also now downloads video by default, pointlessly slowing app and burning data.”
Missing SSO Login Functionality
Users are unable to log in via Single Sign-On (SSO), which is a critical feature for enterprise or institutional access.
1
reviews
- “[2★] Stupid App that doesn’t let me SSO-sign in — SSO Login not available???”
Intrusive Full-Page Ads Despite Subscription
Subscribers report seeing full-page ads when navigating between articles, contradicting their paid access and suggesting broken ad-blocking logic.
1
reviews
- “[1★] Full page ads — I'm seeing full page ads when I swipe left or right in an article. I've already paid for a subscription, not sure why there are now full page ads on this new app.”

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