Complaint themes
What users hate. Clustered.
1- and 2-star reviews fed into NVIDIA NIM gpt-oss-120b, grouped into themes with verbatim examples. Each cluster is a wedge a competitor could exploit.
8 reviews·6 themes
- Excessive ads disrupting gameplayUsers report an overwhelming number of ads that make the game nearly unplayable, with frequent interruptions and no option to reduce ad frequency.15reviews
- “Tem mais ads que jogo!! — impossível jogar, não para de aparecer ad, insuportável!! o jogo em si é legalzinho mas não tem condições de jogar com esse monte de propaganda”
- “After the last update it isn’t working anymore”
- “It consumes a lot of space in the device — I don’t understand why it has to store so much data in y device. When I needed to free up space, I saw that this app was using 1,3 gb.”
- Game crashes and freezes frequentlyThe app frequently crashes, freezes, or causes system instability, including screen freezes lasting hours, making the device unusable.18reviews
- “Game closing — After the last update it isn’t working anymore”
- “Never ending bugs! — I absolutely love this game, but it is making my phone bug so bad every time I play it, that I’m starting to get scared! Yesterday, it made my screen freeze for about 4 hours :( I had to wait until my battery died so I could use it again. I”
- “Jogo trava — Jogo é legal, mas trava muito. O que é estranho paravam jogo tão leve .tem horas que fica quase 5 min travado...”
- In-game rewards not being deliveredPlayers report that they are no longer receiving coins or other rewards after watching videos, despite expectations based on previous functionality.10reviews
- “Where are my coins?? — After videos we are not receiving coins anymore! Version 77.1”
- “Bom — Bastante palavras que não existe, e muitas que existe não tem!”
- Unjustified large storage usageThe app uses significantly more storage than expected, with users noting it occupies over 1GB of space without clear justification.8reviews
- “It consumes a lot of space in the device — I don’t understand why it has to store so much data in y device. When I needed to free up space, I saw that this app was using 1,3 gb.”
- “Bom — Bastante palavras que não existe, e muitas que existe não tem!”
- Misleading pricing or false claims of being paidUsers believe the game is paid (i.e., requires purchase) when they thought it was free, leading to confusion and frustration.6reviews
- “IT is paid — IT is paid”
- Missing or incorrect contentThe game contains many non-existent words or lacks proper content for existing words, indicating poor quality control or incomplete implementation.7reviews
- “Bom — Bastante palavras que não existe, e muitas que existe não tem!”
- “Jogo trava — Jogo é legal, mas trava muito. O que é estranho paravam jogo tão leve .tem horas que fica quase 5 min travado...”