What users hate. Clustered.

1- and 2-star reviews fed into NVIDIA NIM gpt-oss-120b, grouped into themes with verbatim examples. Each cluster is a wedge a competitor could exploit.

82 reviews·7 themes

Sign-in issues
Users are experiencing problems signing in to the app, including errors, expired sessions, and inability to access their accounts.
23
reviews
- “I have to sign in again every time I open the app.”
- “I get an error trying to log in!”
- “The app won't let me sign in”
App crashes and slow performance
The app is crashing, slow to load, or unresponsive, making it difficult for users to access its features.
17
reviews
- “Crashes sometimes.”
- “Every screen takes solid 10 seconds to load if not more, and often it won’t even load at all”
- “This app is so slow and unstable as of recently.”
Notification issues
Users are not receiving notifications or are experiencing issues with notification deep links, making it difficult to stay informed about their apps.
5
reviews
- “I’m no longer getting notifications from this app about updates and about the expiring dates”
- “Notification deep link never work”
- “If i get a notification from the app saying that i have a new review, then when i click the notification to read the review the app opens up to a blank grey screen.”
Data and analytics issues
Users are experiencing issues with accessing their app's data and analytics, including missing or outdated information.
10
reviews
- “Sales and trend data have been “currently unavailable”.”
- “I haven’t been able to view sales trends for two weeks.”
- “The trends tab not showing”
Review and response issues
Users are having trouble responding to reviews or accessing review information, making it difficult to engage with their app's users.
6
reviews
- “Haven’t been able to respond to reviews in a couple weeks from the app.”
- “When looking at reviews, if I have one in Haitian Creole it can’t translate it.”
- “The app no longer shows app store rejection info.”
Account and permission issues
Users are experiencing issues with their accounts, including permission errors, expired sessions, and inability to access their accounts.
8
reviews
- “As account holder I can’t access my account”
- “By default it shows me another account I have access to but if I switch to my main account it throws an error”
- “I am unable to sign in, 2004 error.”
App Store and download issues
Users are experiencing issues with downloading or accessing apps from the App Store, including errors and missing features.
5
reviews
- “On the real App Store it won’t let me download any apps”
- “Have a new iPhone 12 and it wouldn’t let me download and use it for some dumb unknown reason”
- “The entire App Store is a failure for navigating and finding a good match.”

First load takes ~60–120s. Cached after.