1- and 2-star reviews grouped into themes with verbatim examples. Each cluster is a wedge a competitor could exploit.
First load takes ~60–120s. Cached after.
4 reviews·4 themes
App stopped working after iOS update
Users report the app no longer functions after updating to iOS 16 or later, with no official support or fix provided.
2
reviews
“App stopped working with iOS16 and not supported.”
“Used to be great, but an update has stopped it from functioning.”
Lack of developer support
Users express frustration over no customer support, updates, or communication from the developer, especially after issues arise.
2
reviews
“Good app but needed support in purchasing.”
“App stopped working and not supported.”
Misleading pricing / false advertising
Users feel misled by free-to-download claims when the app actually requires a recurring $2.99/month subscription.
1
reviews
“False advertising..... $2.99/month isn’t free”
Existing users neglected after monetization shift
Users complain that the app was free and functional, but after being converted into a paid subscription model, existing users are ignored or abandoned.
1
reviews
“Looks like similar/same app now a paid subscription app and existing customers forgotten.”