What users hate. Clustered.

1- and 2-star reviews grouped into themes with verbatim examples. Each cluster is a wedge a competitor could exploit.

30 reviews·7 themes

Misleading Free Trial and Automatic Charging
Users are frustrated by the app's deceptive free trial that automatically converts to a costly annual subscription without clear warnings, leading to unexpected charges.
12
reviews
- “Lies — I downloaded the app thinking it was free on the first trial I’m already asked to pay for it😒 and a review said it was free what a waste of data 🤦🏾‍♀️”
- “App is NOT free!! — This app is misleading. There's a 7-day free trial and then it's $59.99 per year. There are no weekly or monthly membership options either so, if you forget to cancel with 7 days, you're slapped with a $59.99 commitment.”
- “It’s a scam! — Horrible app. I signed up for the 7day trial and tried to cancel on the 5th before through email and I was still charged for the year subscription. Tried to request a refund and was denied. Don’t download this app!”
Inconsistent Free Access Across Platforms (Android vs iOS)
Users report that workouts were free on Android but now require payment on iOS, creating a perception of unfair treatment and platform-based paywalls.
6
reviews
- “Android Users Get FREE Workouts — When I had this app on my android phone, most of these workouts were FREE. No subscriptions either. Now that I have an iPhone and I downloaded it, it’s asking me to pay to see the workouts I clicked in explore.”
- “Android Users Enjoy More Free Workouts — When I had an android phone all the workouts on the app were available and free, My iphone only shows 1-2 workouts available for free. This whole app is locked and iphone users have to pay a monthly fee.”
- “No longer free — Ive had this app for some time now and I just logged in to do a quick workout and realized you now have to pay for the workouts. Bummer.”
Failed Refunds and Poor Customer Support
Multiple users report being unable to get refunds after cancellation, receiving no response from support, or being charged despite unsubscribing.
8
reviews
- “Charged for premium, even though it was canceled — Asked for a refund, now I don’t have the premium and haven’t been refunded. Good luck getting a hold of anyone for support on this app.”
- “Sneaky and won’t give my money back — This app will cost you $40. I downloaded it to check it out, and months later was charged $40 for a subscription to an app that has been deleted off of my phone since the week I downloaded it. I have tried to contact customer service for a”
- “Why you say its free of charge app — You should post the price of app before we download it and find out that we have to pay, after we waste our time posting our information”
Subscription Cancellation Issues
Users cannot cancel their subscription during the trial period, face hidden cancellation processes, or are charged repeatedly despite attempts to unsubscribe.
6
reviews
- “Cancellation? — How do you cancel before getting charged 59.99??! No info written”
- “Won’t let me cancel app during trial period — The app is good but when you go to cancel, it won’t let you. Then it charges you $10 per week. I have sent 2 emails with no response.”
- “Cancel my subscription — I want to cancel my subscription plz”
App Glitches and Functionality Failures
Users report technical issues such as inability to access workouts, blank fields, inaccurate calorie tracking, and failure to load content even with active subscriptions.
5
reviews
- “Only worked one time — I can’t use any other workouts and I purchased the one year subscription. No contact information or anything available”
- “Bad — Although the workouts are good The app is very glitched I can’t see the calories I’ve earned When trying to add my birthday, it’s blank”
- “Won’t work. — I’ve tried this app with both subscriptions and it still won’t let me get past the subscribe page even though I was paying for it.”
Unfair or Excessive Pricing
Users are outraged by the lack of flexible pricing tiers (e.g., monthly/weekly) and the high annual cost ($59.99), which feels unreasonable for the perceived value.
4
reviews
- “App is NOT free!! — This app is misleading. There's a 7-day free trial and then it's $59.99 per year. There are no weekly or monthly membership options either so, if you forget to cancel with 7 days, you're slapped with a $59.99 commitment.”
- “Why does it say FREE and CHARGE — I clicked on the free and was charged almost $30 and can’t get my money back! All this happened in less than 2 hours!”
- “WORST APP — STOLE MY MONEY I DIDNT ADD A YEAR SUBSCRIPTION IT DID IT AUTOMATICALLY DO NOT BUY ! WASTE OF TIME !!!”
Negative Physical Results and Misleading Promises
Some users claim the app caused unwanted physical changes (e.g., increased thigh/waist size) or delivered minimal results despite consistent use.
3
reviews
- “yea no — however it is true to the title, my thighs and waist got insanely bigger.. i’m looking at pics before i downloaded and it’s a huge difference.. not worth it”
- “Meh — I’m %75 through the program. I’ve followed it to a T. I see minimal results. The exercises don’t challenge you at all. I doubled each of them just to feel like I was doing an actual workout.”

First load takes ~60–120s. Cached after.