What users hate. Clustered.

1- and 2-star reviews grouped into themes with verbatim examples. Each cluster is a wedge a competitor could exploit.

5 reviews·4 themes

Language configuration difficulty
Users struggle to set up or configure the app for their preferred language, leading to usability issues.
1
reviews
- “[2★] . — não consigo usar o app, pois não sei configurar pro meu idioma”
No iPad compatibility
The app is not compatible with iPad devices, limiting accessibility for users on larger screens.
3
reviews
- “[1★] Not compatible with iPad — For an institution that promotes development (including swift), having no support for iPad is a bit of a mood killer.”
- “[2★] Ipad Version — Not compatible with iPad.”
- “[1★] Not compatible with iPad.”
Confusing user interface and navigation
Poor task flow and lack of visual cues make it difficult for users to understand their current location or progress within the app.
1
reviews
- “[1★] Not user friendly — Task flow is not clear. There is no visual clue to tell the user where he is. I feel like I’m tapping buttons that leads me deeper like a rabbit hole. Every time I tap “resume” for, instance, it leads me to a different location. I’ve instal”
Frequent disconnection and login prompts
The app repeatedly asks users to log in even when they have just closed and reopened it, regardless of internet connectivity.
1
reviews
- “[2★] Fica desconectando — O app tem bons métodos de ensino, mas infelizmente no IPhone XR (ao menos no meu) o app toda hora pede pra fazer login mesmo que eu tenha acabado de fechar e tente abrir-lo novamente (possuindo ou não uma conexão com a internet). E como em”

First load takes ~60–120s. Cached after.