1- and 2-star reviews fed into NVIDIA NIM gpt-oss-120b, grouped into themes with verbatim examples. Each cluster is a wedge a competitor could exploit.
First load takes ~60–120s. Cached after.
4 reviews·4 themes
Persistent cloud connection errors
Users unable to connect to cloud services, with repeated 'Connecting to api cloud error' and stalled 'Stopping old Cloud Container' messages.
5
reviews
“Error connecting — Connecting to api cloud error”
“It doesn't work — For the second day he writes "Stopping old Cloud Container. «Stopping old Cloud Container. We are tidying up your old container. Please hold on for a few moments"”
“Die App ist großer schwachsinn — 1. Tastatur Kommandos werden nicht unterstützt”
Lack of basic functionality and tutorials
Users report that fundamental features like running a simple 'Hello World' program or compiling code are not working, and no guidance is provided.
4
reviews
“Wie funktioniert die App? #include <iostream> int main() { std::cout << „Hallo Welt!“ << std::endl; } Wie kann ich das Programm compilieren und ausführen?”
“Nicht mal ein einfach Hello World zum testen funktioniert”
“Die App ist großer schwachsinn — 1. Tastatur Kommandos werden nicht unterstützt”
Poor user onboarding and documentation
Users express confusion about how to use the app, with no clear instructions for project setup, file management, or compilation.
3
reviews
“Wie funktioniert die App? #include <iostream> int main() { std::cout << „Hallo Welt!“ << std::endl; } Wie kann ich das Programm compilieren und ausführen?”
“Wie kann ich mehrere Dateien (z. B. .cpp und .h) in einem Projekt anlegen? Wo kann ic”
Unresponsive support and unresolved issues
Users mention sending emails but receiving no response, indicating poor customer support and lack of follow-up on reported problems.
2
reviews
“I wrote an e-mail, there”
“When will it work? Why do I pay for a subscription?”