1- and 2-star reviews grouped into themes with verbatim examples. Each cluster is a wedge a competitor could exploit.
First load takes ~60–120s. Cached after.
9 reviews·5 themes
Frequent app crashes and instability
The app consistently crashes shortly after launch or during use, rendering it unusable.
3
reviews
“It dies in a few seconds — app crashes in a few seconds”
“Most of the time app is not connecting to internet — First this app stopped working without WiFi, then it stopped working in the evenings. It’s just not connecting to any servers.”
“Very bad — Its so bad never buy premium version i have done mistake i have purchased for 6month it’s useless it will give you slow sleep”
VPN connectivity failures for specific regions (India)
Users report that the app fails to establish a stable or functional connection when attempting to access Indian content or servers.
4
reviews
“Not working for India — 1000 rupees in the trash 😭”
“Hi , I paid 10$ to get a India VPN . To see Indian TV channels and shows in JIO Hotstar. But it’s not working. I’m very disappointed with this service.”
“The Worst — Hi , I paid 10$ to get a India VPN . To see Indian TV channels and shows in JIO Hotstar. But it’s not working. I’m very disappointed with this service.”
Inability to connect or maintain internet connection
Users experience persistent issues where the app fails to connect to the internet or drops connections frequently.
3
reviews
“Most of the time app is not connecting to internet — First this app stopped working without WiFi, then it stopped working in the evenings. It’s just not connecting to any servers.”
“cant quit it and app is not updating”
“All day I can’t co”
Poor performance and slow speeds
Users report sluggish performance, slow speeds, and degraded functionality despite paying for premium features.
2
reviews
“Very bad — Its so bad never buy premium version i have done mistake i have purchased for 6month it’s useless it will give you slow sleep”
“very bad spoilt my laptop — cant quit it and app is not updating”
App malfunction on specific routers/networks
The app fails to function properly when connected to certain routers, such as Ooredoo, while alternative versions work.
1
reviews
“Not works with ooredoo router — The application not opening when I connected to ooredoo router but the lite version of this application worked fine”