What users hate. Clustered.

1- and 2-star reviews grouped into themes with verbatim examples. Each cluster is a wedge a competitor could exploit.

5 reviews·4 themes

Verification rejection due to photo content
Users are being rejected during profile verification for using photos that don't match their current appearance, such as hair texture or black-and-white images, despite legitimate reasons like academic work in fashion.
1
reviews
- “Péssimo — Só pq utilizei fotos com cabelo liso e meu cabelo natural cacheado, fotos em preto e branco a conta n aceitou minha verificação de perfil para torná-lo oficial e deu 48h para me banir, por estar usando imagens falsas, faço faculdade de moda”
Camera access failure during verification
Users report that the app fails to open the camera when attempting account verification, preventing them from completing the process.
1
reviews
- “Erro 4444.2 — Esta acontecendo um erro quando vou verificar a conta. Não consigo verificar pois não abre a câmera”
General app malfunction and crashes
Users experience widespread app instability, including unresponsive behavior and frequent errors that prevent basic functionality.
1
reviews
- “Erros no App — Está parecendo erro e não consigo usar o App”
Email input error (Error 0)
Users encounter Error 0 when trying to enter their email address during sign-up or verification, blocking progress.
2
reviews
- “Está com erro na hora de inserir o e-mail — Erro 0”
- “Não abre — Está aparecendo erro (0)”

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