I use this to schedule timers on my fish tank. The last update broke all my automations, and they no longer work. I have tried everything to fix it, including editing the automation and deleting and resetting the plugs.
Used to work well with no adds now it’s such a pain to get set up and the app has so many adds it’s ridiculous
Automation stop working after a while since the last update. We have to reopen the app and re-trigger them to restart.
i love the way it works and never crashes i don't know what these people are talking about. the only thing that's bugging me is the that when its not connected to the internet it will flicker but other then that its amazing.
I got a new Internet provider today and no matter what I did the switch in my garage will not link to the app… after following all the instructions in the book and still won’t work… I had this switch in my garage for years and it worked fine until I switched Internet providers… might have to find another Wi-Fi switch
Not sure why keeping offering pairing EZ mode, as it never works and waist of time (Apple iPhone 13 Pro Max, iPad Pro 2022). Works better than Lumen. But it is NO match with Apple HomeKit. Sad you do not support Apple HomeKit. Forces me to replace your product with Meross, which supports ALL 3. Pairing with Apple made scanning QR code missing with GoSung. However the hosing smart plugs are way better designed, compact circle, possible to plug 2 on same electric (North America standard double plugs boards). Once plugged, integration with Alexa is easy. Again, no compatibility with Apple HomeKit is deceiving. As customer I don't care if Apple is the problem or is GoSung does not want to pay Apple royalties to integrate with HomeKit! I want a product compatible without being forced to use 2 different applications to manage smart home integration tools. It seems Only Meross understanding this, why can't you? Note: feedback form / Suggestion not working on iPhone 17.4 iOS. GoSung Application. Category is mandatory field and cannot be selected. So cannot submit! French language is pretty good except no setup appears in French. Schedule, colors, time selection... This is not new, and never corrected. And Time Zone America, should be USA /Canada And default Toronto, can be set to Montréal (550 km from Toronto) base on location. Application improved a lot over the years. But GoSung need to work on compatibility.
The devices do not update if you change the time zones
Do not spend your money on any of these products, if it’s to late don’t open the box & have it returned & get full refund. Terrible customer service & all devices will brake after just a few weeks of being used. I recommend any other company but this
I have plugs coming on & off based on old schedules. Entering a new schedule or editing a previous one does not seem to change when the plug comes on & off. This app is extremely flawed. I font know whois controlling my clubs - its not me.
Sockets work well, once there’s a hiccup in the house power system, sockets take forever to reset automatically, some need to be done manually. Resetting manually is problematic due to accessibility location. If Gosund could correct this issue, they would be 4/5 stars. We are moving on from this brand cause of the above issue.