1- and 2-star reviews grouped into themes with verbatim examples. Each cluster is a wedge a competitor could exploit.
First load takes ~60–120s. Cached after.
9 reviews·5 themes
Inaccessible or missing recorded video storage
Users cannot locate or access recorded videos after using the app, leading to frustration and perceived data loss.
2
reviews
“This is Trash — This does not work. Where does the recorded videos go?”
“Can’t edit document — If you open and paste text in a document you can’t access the options of the document. The gear icon disappears and there’s no way to restore it, even if you close the app.”
Poor connectivity and hardware compatibility issues
App fails to connect to Wi-Fi or recognize external hardware like Bluetooth microphones, limiting functionality.
2
reviews
“Nope — It could not connect to my wi-fi so I have no idea how well it works. Ridiculous”
“Does Not Support Family Sharing — This app does not support family sharing. I have three iPads and it will not allow me to buy one and install on my personal iPads. I had to buy for each one. Taking this back. Still a great app!”
Unintuitive navigation and UI/UX problems
Critical interface flaws such as inability to return to main screen, disappearing controls, and lack of visual guidance.
3
reviews
“Insanely useless — Once I open the teleprompter with a file loaded. There isn’t any way to get back to the main starting page. The app is useless. This is not a very intuitive app.”
“So many issues — Having issues with this app, I cannot create a “Title” and when I do a message comes up and automatically removes what I just typed in. Frustrated”
“Can’t edit document — If you open and paste text in a document you can’t access the options of the document. The gear icon disappears and there’s no way to restore it, even if you close the app.”
Misleading pricing and hidden fees
Users feel misled by free trial or apparent free access, only to discover mandatory payments or lack of cross-platform access after purchase.
2
reviews
“Hidden Fee — Although this app seems free, you really have to pay a fee when you open the app, there isn’t even a basic version.”
“No technical support. False advertising — I tested the trial versions on my Mac and iPad. The app worked well for my needs. I purchased the $39.99 version for my Mac. The support materials indicated that I would have access to the app on my iPad. Now, I can’t get the app to work on”
Lack of cross-device sync and family sharing
App does not support family sharing or seamless access across devices despite marketing claims, forcing users to repurchase.
2
reviews
“Does Not Support Family Sharing — This app does not support family sharing. I have three iPads and it will not allow me to buy one and install on my personal iPads. I had to buy for each one. Taking this back. Still a great app!”
“No technical support. False advertising — I tested the trial versions on my Mac and iPad. The app worked well for my needs. I purchased the $39.99 version for my Mac. The support materials indicated that I would have access to the app on my iPad. Now, I can’t get the app to work on”