What users hate. Clustered.

1- and 2-star reviews grouped into themes with verbatim examples. Each cluster is a wedge a competitor could exploit.

8 reviews·6 themes

App crashes after update
The app fails to launch or crashes immediately after a system or app update.
2
reviews
- “Please fix it — After I updated it stoped opening and just crashed every time”
- “game doesn’t launch lol — Read online somewhere it’s because some texture issues, great!”
Lack of cloud save and sync
Users are frustrated by the absence of cloud saving, risking loss of progress when switching devices.
1
reviews
- “Good game but no cloud save and sync function. I can’t waste my time on something that not protect my progress.”
Poor automation in emergency systems
Players are dissatisfied with manual control required for critical systems like fire response.
1
reviews
- “Good game. but — cool game, But the fire system in this game is garbage, why do i have to manually send my fire trucks out, what a joke, ruins the game completely.”
Traffic simulation issues
Despite extensive road setup, players report persistent traffic problems leading to population decline.
1
reviews
- “Roads — I swear to god I have done everything to fix traffic I’ve put so many roads, one way roads, buses, taxis and everything else that you can do but everyone leaves my city because of traffic even though there’s never a jam there’s no problems”
Inability to multitask media and gameplay
Users cannot simultaneously play games and watch videos/music on the same device.
1
reviews
- “Turn off the music stop the music — Can one watch his movie and play the game at the same time on the same device”
Request for new disaster features
Players suggest adding new environmental events like tsunamis for entertainment value.
1
reviews
- “One Suggestion… — I think you should add tsunamis, I think it would be fun to make a big wave but if you can please don’t make it do a lot of damage”

First load takes ~60–120s. Cached after.