What users hate. Clustered.

1- and 2-star reviews grouped into themes with verbatim examples. Each cluster is a wedge a competitor could exploit.

3 reviews·3 themes

Privacy concerns with public profile visibility
Users are concerned that their personal profiles are publicly visible without an option to make accounts private.
3
reviews
- “Personal profile — I don’t like the fact that others can view my profile like it is their own. Should be an option to make account private.”
Loss of app independence due to Big ParkRun acquisition
Users express concern over the app's autonomy being compromised following integration or acquisition by Big ParkRun.
2
reviews
- “Getting absorbed by Big ParkRun — Worrisome to see this app will lose its independence.”
Inappropriate app display name on home screen
The app icon displays as '5K' on the home screen, which users find unhelpful, non-descriptive, and not representative of the app's actual purpose.
4
reviews
- “Change the display name — Useful app. However the app icon shows up on my Home Screen as “5K” which is not specific, unique, descriptive or ultimately helpful. Please change the display name to Parkrun or something similar.”

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