What users hate. Clustered.

1- and 2-star reviews grouped into themes with verbatim examples. Each cluster is a wedge a competitor could exploit.

67 reviews·8 themes

Account deletion failure
Users are unable to delete their accounts, with multiple reports of the feature not working despite repeated attempts.
12
reviews
- “nul — i want to delete my account and can’t, somebody help me please”
- “Cant delete my account — Cant delete my account..”
- “Do not install — The app wouldn’t let me delete my account. There are lots of bugs.”
App crashes and fails to launch
Multiple users report the app crashing immediately upon opening or closing unexpectedly after a few seconds.
9
reviews
- “Impossible de lancer l’appli — Ça fait 3jours que l’appli se referme automatiquement quand j’essaye de l’ouvrir dommage”
- “Fix It !! — The app always close himself after few seconds.”
- “Broken — Bruh this app don’t work no more i try to get in it just bugges out and shuts down”
Recent update severely degraded functionality
Users blame recent updates for breaking core features, introducing lag, removing useful functions, and overall making the app worse.
10
reviews
- “the update was the worst thing they could do — the app doesn’t work anymore, you even need to pay to see who added you, still lagging, not smooth when swiping”
- “Ur ruining it — This app used to be so good but the latest updates ruined it i’m kinda disappointed tbh :(”
- “Mise à jour — Depuis la mise à jour on ne peut plus partager Wink sur snapchat pour avoir des gemmes et c’est très dommage et décevant.C’était mieux avant , faites quelques choses s’il vous plait”
Verification and account creation issues
Users report problems creating accounts due to invalid birthday validation and failed verification processes that lead to app bans.
6
reviews
- “Pas de création de compte — Impossible de créer un compte car peu importe la date que je mets pour mon anniversaire, la date est invalide … très déçu …”
- “Paid, bad and blocked — I uploaded a picture and created an account, you wont be able to use the app unless you verify… So i tried to verify 3 times, and the app just rebooted and said “device banned””
- “Bug — Je n’arrive pas à upload une photo”
Excessive fake profiles and scam activity
Users report a high prevalence of fake accounts, escort scams, bots, and predatory behavior, undermining trust in the platform.
8
reviews
- “Only fake people — Je crois que je n ai jamais vu ca sur une appli. Uniquement des faux profils terminant en tentatives d’arnaques.”
- “Fake — C’est blindé de fausses escortes, ce sont des renois qui essai de vous arnaquer, application à éviter”
- “Beaucoup de problème de connexion c’est n’importe quoi.”
Language and localization issues
Users express frustration over the lack of French language support and the app being exclusively in English.
5
reviews
- “Anglais uniquement — Anglais uniquement”
- “Langue — On ne peut pas mettre en français”
- “Bonjour, je vient de commencer l’application hier, elle et bien, mais dommage qu’il y’a pas la langue français..”
Payment and monetization complaints
Users accuse the app of unfair monetization practices, including forced payments to view basic features and fraudulent charges.
5
reviews
- “Déçu — L’appli n’existe plus du jour au lendemain je ne sais meme pas pourquoi”
- “Achat arnaque — N’achetez rien sur cette appli, vous êtes débité mais vous ne recevez rien…”
- “Pire appli — Non mais comment ça on ne peux pas enlever sont compte c’est n’importe quoi votre appli est nul”
Security and privacy concerns
Users report security breaches, such as Snapchat account compromises linked to app login, raising serious privacy red flags.
3
reviews
- “APPLICATION A BANNIR — il utilise snapchat comme moyen de se connecter, et bizarrement deux jours après mon snap a été piraté”
- “Se faire bannir sans raisons alors que tout le monde te demande des n*des et parle de c*l.”
- “Gem glitch — My gems glitched to -2000 and won’t go back up”

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