We usually don’t find cars in this application.
Royal Cars make it so easy to book a taxi and you know they are always going to turn up and not cancel your request. The drivers are always well presented and lovely and friendly making the trip seem quicker. The cars are always immaculate. We always feel we arrive stress free, to our occasion so we can just enjoy the event with no worries.
Daily notifications telling me surge pricing applies and thanking me for my understanding are not appreciated.
The new app is poor, it says you can book 7 days ahead but it would not allow me to book even 6 days ahead. The AI voice is poor and it was difficult to get to a real person. On the 12th at Heathrow it told me the driver was 8 minutes away, then 11 minutes , and finally 81 miles!!!
Best taxi service have not found another taxi service this quick and helpful, with reasonable prices and dedicated drivers, very good service
This taxi driver purposely took me the long way round, I have lived in Wheatley since 2009 so I know absolutely every single route that one would take if there were traffic. He attempted to use the traffic as an excuse as to why he had taken me through Marston up near Summertown and round back again through. Marston and back up towards headington and Wheatley. I turned my camera on and I let him know that I was aware of what he was doing and he kept on making comments saying that I was welcome to make a complaint and that no one would listen to me. I’m assuming this is because I’m a woman. I don’t particularly appreciate being Scammed especially by a racist sexist man in a taxi.
Don’t bother downloading. The application doesn’t work. At least not with my iPhone 10. Reached out to their team but the problem still exists.
Incredibly rude operators who started arguing with me when the taxi was late for an important connection even with booking in advance. If I had literally any other choice in oxford I would not use
Very polite and professional driver. Clean car and smooth driving
Royal cars are great, so reliable and easy to book on the app and see how long you need to wait, can often get a cab within 5 minutes