What users hate. Clustered.

1- and 2-star reviews fed into NVIDIA NIM gpt-oss-120b, grouped into themes with verbatim examples. Each cluster is a wedge a competitor could exploit.

4 reviews·4 themes

AI voice selection broken
Users report that selecting different AI voices for article narration is consistently broken, with no change in voice despite selections.
1
reviews
- “[2★] Two Years of Stockholm Syndrome — This app is faulty, in a way I have not experienced with other apps/programs. The current “monster of the week”, are the AI “voices”, that read articles aloud. For ~a month, selecting between voices has been broken. Instead, there is a sin”
Getting Started video causes device restart
The 'Getting Started' tutorial video triggers a full iPhone restart when played, making initial setup impossible.
1
reviews
- “[1★] Starter video Restarting my phone — um, i don’t usually write reviews but every time i click to watch the ‘Getting Started’ video the whole screen goes black and restarts my iphone?”
Saved content not appearing after share shortcut
Users cannot see websites saved via iOS share extension in the app, despite successful sharing attempts.
1
reviews
- “[1★] Looks better than it actually is - really buggy — Don’t get me wrong, this is lovely looking app. UI is a chef’s kiss. The problem is it just doesn’t work. I’ve tried to save numerous websites using the share shortcut on ios and it just doesn’t appear in Matter when I open the app. Pocket”
Non-standard interface interactions causing confusion
Users find the app's gesture-based navigation (e.g., pull-down for search instead of refresh) counterintuitive and inconsistent with iOS norms.
1
reviews
- “[2★] Hard to use — I get where you’re going but try to respect normal usability… Pull down should be refresh not search Back is top left not bottom left Remember that your users spend most of their time on other apps. Don’t make them relearn the interface…”

First load takes ~60–120s. Cached after.