Topup Flow

The area I live in has been without internet 5 hours now

Wonderful I could finally by a Flow Sim and work with it as Digicel, my usual Provider has been useless during Melissa - thanks Flow

Keeps login me out, cannot add plan

I’m trying to update my email address and there’s no facility for it. This defeats the purpose of having an app. Apart from that I can’t see any of my bills or payments. Very disappointing

The app only works if you have credit or access to the internet. My flow Broadband dropped out, and I was using data. Unbeknown to me. The first time I became aware of the problem was when I could not get access to the internet. By then it was too late. I could not top up and my brand new Flow internet service. Which was installed 4 days previously was not connecting me to the internet. How about a low data alarm guys!

The app is terrible. And the phone service is a rip off. Don't recommend.

Arrived in Jamaica yesterday & attempted to make a call but got an automated message saying ‘insufficient credit for this service’, why? I have been paying $6 US, every month since October 2023, so where is the $18 US, that should be in my account. I am very annoyed & unhappy as I did what I was told to do, in order to preserve my number, by Flow. VALENTINE

Takes long to load

I top up and I can’t see how much balance of credit

Internet is slow and call do not connect