What users hate. Clustered.

1- and 2-star reviews grouped into themes with verbatim examples. Each cluster is a wedge a competitor could exploit.

200 reviews·8 themes

Massive backlash against recent app updates
Users are overwhelmingly dissatisfied with the latest app update, citing a complete overhaul of the interface and loss of beloved features, demanding a rollback to the previous version.
85
reviews
- “Worst update ever — Worst ever update, don’t know which moron designed this kind of an update! Too complicated”
- “Please bring back the old version — Old clubhouse back please”
- “Worst update ever — I have been using this for past one year I lost all my followers and private chats pls roll back to the old version my friends and me are not using this a lot after the update… we need older version.”
Critical loss of core features (chats, rooms, followers)
Users report that essential features like private chats, backchannel messaging, follower lists, and access to rooms have disappeared or become inaccessible after the update.
42
reviews
- “Chats followers groups all gone — Worst update . Everything is gone . No chats , no followers & all groups I was following gone .”
- “Lost all followers and lost every chat and we can’t send the messages also”
- “The feature where we can see which of are friends are in which panel is missing. That one of the best features for us to explore new rooms. BRING IT BACK!!!”
Severe technical bugs and performance issues
Multiple reports of crashes, server errors, audio glitches, login failures, and inability to join rooms, especially on iOS devices and after OS updates.
38
reviews
- “Can’t open — I’m install latest version but can’t open please update latest version error”
- “Reccuring audio issues — Everyone appears on mute everywhere, regardless of reinstalling the app multiple times… no one can ever hear you even alter several complaints to the app support… its super annoying”
- “Server problem always — I m not able to see my own profile and not able to join any group”
Account suspension without clear reason
Users report being suspended or banned without explanation, often after reporting abuse, leading to frustration and distrust in moderation and support systems.
26
reviews
- “My account was banned without any reasion so i wont give u 5 star rating”
- “Account suspended without no reason — I just checked today my account got suspended and showing that i am violating clubhouse norms, are you guys serious...”
- “I have been made three id and my all id are suspended i dont know why please get back my id its my humble request”
Inadequate safety and moderation for abusive content
Users report rampant abuse, harassment, NSFW content, hate speech, and lack of action from moderators despite repeated reports, particularly targeting marginalized communities.
24
reviews
- “Abuse nd harassed — A playfor where openly ppl abuse nd harass each other put questions on everyone’s dignity no safety no at the point actions against abusers even gambling things are openly discussed”
- “This is the worst app. — This is the worse app that promotes racism, religion bias and bullying and hatred.”
- “Unsafe spaces — Before I quit the app, have used it enough to know how unsafe it has become for women, non binaries and people from marginalised communities.”
Poor accessibility and user experience for disabled users
Reports from blind and visually impaired users highlight that the app is no longer accessible due to broken screen reader compatibility and inaccessible UI elements.
10
reviews
- “I am unable to use my activity feed. It is not accessible for me. — As I am fully blind, I am unable to use my Clubhouse because I am unable to view my activity feed”
- “Clubhouse updates have broken accessibility and user experience — Clubhouse was one of the best and most inclusive social audio platforms. The interface was clean, accessible, and worked perfectly with screen readers. But since the updates after 2021, the experience has become extremely poor — and the lat”
- “Not able to find the saved replayes in ios”
Unwanted permissions and privacy concerns
Users express outrage over mandatory contact list access during sign-up and concerns about data privacy and misuse of personal information.
9
reviews
- “Asking contact list — Why mandatory during starting to read contact list”
- “Why would you do this :( if u cant find any better features just let it be how it used to be or else sell this to zuckerberg or somthing”
- “My number is showing incorrect or invalid from the last couple of days! — I have no idea what has happened to this app, cause for the last couple of days, my number is showing incorrect whenever i try to log in. This happened after the new update.”
Missing fundamental features and poor feature design
Users miss basic functionalities like dark mode, AirPlay support, message deletion, and iPad compatibility, criticizing the addition of poorly implemented features like voice notes.
18
reviews
- “No dark mode — Im getting rid of bright mode. Please add dark mode.”
- “No airplay — Why can’t I cast the audio to my HomePod? Your competition has it, but clubhouse doesn’t. Cmon devs.”
- “Need previous version — Chats got disappeared… suck on this update 🥲”

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