What users hate. Clustered.

1- and 2-star reviews grouped into themes with verbatim examples. Each cluster is a wedge a competitor could exploit.

200 reviews·8 themes

Paywall after free swipes (3-5 daily limit)
Users are frustrated by a strict daily swipe limit (typically 3-5) that forces them to pay for premium access, especially after the app was previously free.
48
reviews
- “I swiped 3 times. Then boom. Daily limit have to pay to use the app? Seriously”
- “Only get a couple swipes then u gotta pay”
- “You basically need to pay for this app to use it I feel that if you didn’t need to buy premium it would be so much better”
Removal of core music discovery features (AI recommendations, swipe-to-discover)
The primary function of the app—personalized music discovery via AI or swipe-based recommendations—has been removed or buried in favor of social features.
62
reviews
- “The only reason I had this app to begin with was for the swiping and discover feature. They got rid of it completely and I’m deleting it because of that.”
- “They took out the main feature. I used to use this app to find new music catered to me specifically, and they just… took that feature out?”
- “BRING BACK RECS 😡 — Recommended music was the best part of this app and they took it away :(”
Loss of profile customization and creative personalization
Users mourn the removal of customizable profiles, spaces, and unique visual identity features that were central to the app’s original appeal.
31
reviews
- “why did you remove the profile customization? — i downloaded this a little over a year ago, and it was great! you could decorate your page however you wanted...”
- “Where’s customization? — I redownloaded it because I was bored and wanted to find new music and I find that the profile customization is gone???? That was the main reason I got the app in the first place and the app is boring now.”
- “The options to customize your profile clover up where everything u shoes to add is dropped and I’m stuck with stuff down at the bottom of my screen I can’t touch a drag because I end up clicking somthing else like add a picture or link or p”
App quality issues: crashes, login failures, bugs
Technical problems including login failures, black screens, freezing on profile tab, and inability to sign in despite correct credentials.
17
reviews
- “Can’t sign in — My phone is weird and can’t get messages from other phones unless it’s an iPhone. I really recommend adding a sign in with google or email option.”
- “My account is broken and I can’t enter it anymore…was fun while it lasted”
- “Big Glitch — Very good, but one massive issue. Whenever I go to the profile tab, it asks if I want to add a background, but I can’t click any of the options and the app freezes.”
Shift to social media format and loss of original identity
Users feel the app has become indistinguishable from generic social platforms (like Instagram or TikTok), losing its unique music-focused identity.
40
reviews
- “This app used to be awesome, i especially loved the profile customization. Now it’s just tinder but for songs and you have to pay to get more than 5 swipes.”
- “It’s not just confusing, it’s not worth having. I deleted”
- “The entire app I knew and loved is gone the update is the worst I've ever seen. Why didn't you guys just make a new app if it was gonna be completely different?”
Inconsistent or missing artist/library availability
Users report that popular or niche artists are missing from the music library, making the app useless for discovering specific music.
9
reviews
- “U can’t even have Lisa Ono — Why are you missing so many artists? Crazy”
- “Don't get this. — First off, good luck finding any music you like, they either won't have the artist, it it'll be in the completely wrong genre.”
- “They don’t have any of my top 4 favorite artists, and it's not like theyre obscure or anything they're pretty pop”
Unwanted forced social features and group dynamics
Users dislike being pushed into group chats, public posts, and social interactions that distract from music discovery.
18
reviews
- “I don’t want to listen to what other people are listening to. This update ruined the app.”
- “Now it’s just a completely unnecessary social media platform that isn’t intuitive.”
- “The app used to be good but once they updated everything went downhill.”
Frequent disruptive updates and poor user communication
Users express frustration with constant updates, lack of transparency, and the perception that changes are made without regard for user feedback.
12
reviews
- “literally a new update every time I open the app — Sorry I love this app just I genuinely need to say if you don’t want to be updating this app like every three weeks don’t download.”
- “What happened? — You used to be able to open the app and go straight to listening to new music and adjusting bpm, what key, fast or slow, ect. But now it’s changed so much I feel as if navigating the app is tedious and nerve racking.”
- “Update is upsetting — i used to love this app a whole lot till the update came along. I seen your suggestion on your "recs" app and supposedly theres a swipe limit so there isnt much to that.”

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