What users hate. Clustered.

1- and 2-star reviews grouped into themes with verbatim examples. Each cluster is a wedge a competitor could exploit.

4 reviews·4 themes

Restricted access to app settings
Users are unable to access or modify core app settings, such as notification preferences, despite expectations of full control.
3
reviews
- “There's no free lunch — When the positive intelligence program becomes available to you for free after being awarded a grant, you submit to this somewhat authoritarian app. For instance, the app doesn't allow you to access the settings, including adjust notificat”
- “The majority of the videos do not have subtitle options and the ones that do - often there are still no subtitles despite having the setting turned on.”
- “I want to get rid of it. I can’t. I sat stop sending messages they don’t I removed the app but they don’t go away from my mail.”
Missing or unreliable subtitle functionality
Subtitles are either absent entirely or fail to appear even when enabled in the app settings.
2
reviews
- “The majority of the videos do not have subtitle options and the ones that do - often there are still no subtitles despite having the setting turned on.”
- “Not accessible - no subtitle — The majority of the videos do not have subtitle options and the ones that do - often there are still no subtitles despite having the setting turned on.”
Persistent spam after uninstallation
Users report receiving unwanted messages even after removing the app, suggesting poor data handling or email subscription management.
2
reviews
- “I want to get rid of it. I can’t. I sat stop sending messages they don’t I removed the app but they don’t go away from my mail. This is a disgrace to someone who claims he is a professor from Stanford university.”
- “Spam stay away — I want to get rid of it. I can’t. I sat stop sending messages they don’t I removed the app but they don’t go away from my mail.”
Lack of offline functionality
Users cannot access content without internet connectivity and lack asynchronous sync features to continue where they left off.
1
reviews
- “Please add offline functionality. I spend a lot of time in low/no reception areas and would love to have some sort of asynchronous sync where I last left off. Because of t”

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