1- and 2-star reviews grouped into themes with verbatim examples. Each cluster is a wedge a competitor could exploit.
First load takes ~60–120s. Cached after.
10 reviews·5 themes
Limited free features requiring payment
Users report that basic functionality like swiping is restricted unless they pay, with few free actions available before being prompted to subscribe.
4
reviews
“Only few swipes — Beware users you can’t swipe unless you pay them. This app only has few swipes later you’ve to pay them and also the app is laggy and choppy”
“Why just why — Why did you guys removed the 30 diamonds by watching one ad its so bad now”
App crashes, glitches, or not working
Multiple users report technical issues such as app freezing, crashing, or failing to function properly on their devices.
3
reviews
“Help — App glitching”
“T — Not working on my phone airtel sim”
“No matches — I dont get my matches and my screen typing also not showing show i cannot type”
Account suspension without explanation
Users claim their accounts were disabled without clear reason or violation of rules, leading to frustration and requests for reinstatement.
2
reviews
“Account disabled — I didn’t violate any rules but yet my account was disabled. I want my account to be enabled”
“Worst social connection app ever !!!!! — I had been using befriend for a while now. I had to make a new account since I lost my first account with a report that someone flagged my account against the guidelines.”
Lack of engagement from other users
Users complain that despite connecting or receiving friend requests, no one messages them, making the app feel inactive or populated by non-responsive users.
2
reviews
“Not good people — Nobody freaking reply on this app. They will add you or will send you a friend request but will never message you. I think dumb people are using using this social media platform.”
“No matches — I dont get my matches and my screen typing also not showing show i cannot type”
Privacy concerns
Users express distrust in the app due to perceived invasion of privacy or unwillingness to share personal information.
1
reviews
“No thanks — Not making friends at the expense of my privacy.”