1- and 2-star reviews grouped into themes with verbatim examples. Each cluster is a wedge a competitor could exploit.
First load takes ~60–120s. Cached after.
4 reviews·4 themes
Poor performance and lag after initial use
Users report significant lag and degraded connection quality after initial setup, especially on Australian servers.
3
reviews
“Australian🇦🇺 — Can you add Bot lobby server? Please also for australian server, add Melbourne. Overall, the vpn when connected is now laggy and gives bad connection. It was better the first time the app was launched”
“Not connecting — It’s not connecting just paid money for it”
“Bro — I could make a better vpn and I’m 12 so laggy and so much paying spending money rip of”
Excessive ads in free version
Free users are bombarded with intrusive ads (up to 12 in 4 minutes), making the experience frustrating.
1
reviews
“Only paying? — It’s a good vpn but you have to pay for almost everything unless you want 12 adds in 4 minutes.”
Payment required for core features
Essential functionality is locked behind paywalls, forcing users to spend money to access basic features.
2
reviews
“Only paying? — It’s a good vpn but you have to pay for almost everything unless you want 12 adds in 4 minutes.”
“Not connecting — It’s not connecting just paid money for it”
Connection failures despite payment
Users report inability to connect to the VPN even after paying, indicating potential technical or backend issues.
1
reviews
“Not connecting — It’s not connecting just paid money for it”