1- and 2-star reviews grouped into themes with verbatim examples. Each cluster is a wedge a competitor could exploit.
First load takes ~60–120s. Cached after.
3 reviews·3 themes
Manual Input Required for SYS/DIA
Users report that systolic (SYS) and diastolic (DIA) blood pressure readings do not auto-detect and must be entered manually, requiring external devices.
1
reviews
“SYS,DIA — The SYS and DIA doesn’t work automatically , it must be put in manually. Still need to use your metering device.”
Inaccurate Heart Rate Readings
Users report significant inaccuracies in heart rate measurements, with one review noting a 50% error rate.
1
reviews
“Heart Rate Monitor is wrong by 50% — Very inaccurate”
Subscription Purchase Issues and Support Unreachable
Users accidentally purchased a subscription and are unable to contact customer support or find contact information.
1
reviews
“Accidentally purchased a subscription — I can’t contact you guys what is your email I need to reach you asap”