What users hate. Clustered.

1- and 2-star reviews grouped into themes with verbatim examples. Each cluster is a wedge a competitor could exploit.

51 reviews·8 themes

Drastic reduction in daily message limits
Users are furious about the sudden and severe reduction in daily message or point limits, from 3,000 to 300 points (or ~10-60 messages), which they feel cripples the app's usability.
14
reviews
- “Why did point limit change from 3000 to 300? — App is good but the change? Crazy don’t u think?”
- “Decreasing message limit — It went from 3,000 to 300 tokens. Really?”
- “I only found out about this app 5 minutes ago, was taking up 16 megabytes of storage for nothing, this app ahh”
Confusing and unfair point-based messaging system
Users find the new dynamic point system arbitrary and difficult to understand, with varying costs per message and no clear pricing, leading to frustration and perceived exploitation.
8
reviews
- “Please just go back to how it was before with the set ‘prices’ on the messages. Adding different things up is really difficult and it makes it so unenjoyable”
- “I love this app, but i just loaded it up to see a ‘points system’ for the messages and saw one boy cost 20 points per message, so i thought we got an extra 50 daily messages, but some cost 30 points. this is very confusing”
- “More than one sentence in youre message and it’s somehow over 300 points? And on top of that, it’s £19 pound monthly just to get more which is absolutely insane.”
Expensive subscription tiers and monetization backlash
Users strongly object to high subscription prices (e.g., £200/year) and feel the app has become a scam, especially after previously being free or more affordable.
7
reviews
- “Subs are too expensive — I don’t mind paying a subscription but £200 annually is too much. Why can’t it be under £50 a year.”
- “Poe has become a scam — Where the hell is this £10 subscription because I don’t see it anywhere.”
- “Used to be great — This app was great you could talk about anything. Now all I get is blocked and told against guidelines for things I used to be able to talk about.”
App update failures and technical instability
Multiple users report that recent updates have broken core functionality, including infinite loops asking to update, failed logins, crashes, and inability to connect or send messages.
7
reviews
- “Update killed this app — Downloaded latest version and now I am stuck in a loop of "Download the latest version", whereby when one clicks "Open" from the App store, the same message to download the latest version comes up.”
- “doesn’t work at all — Downloaded the latest version, it refuses to do anything except say your version is out of date please download the latest version.”
- “Simply doesn’t work. — Everytime i create a bot, it lets me type 2 messages and then proceeds with not letting me type my next message or saying i’m breaking the guidelines when i’m not?”
Overly aggressive content filtering and censorship
Users complain that the app now blocks innocent or legitimate conversations due to vague or overly sensitive AI moderation, making bots unusable for normal use.
5
reviews
- “This app is horrible please do NOT download — This app is stupid, absolutely stupid, after the new guidelines update it’s horrible, I’m not trying to talk with the bots about anything bad, illegal, unethical etc. I am innocently having a conversation and it blocks everything saying it”
- “Filter issues — For some reason the filter has started to refuse my requests as of recently to the point where GPT4 and Claude are unusable”
- “Too woke! — Repeatedly tells me it ‘feel uncomfortable’. Too woke. Not robust enough for the task it’s required for.”
Poor quality and outdated AI responses
Users report that bots provide inaccurate, repetitive, or outdated information, often resembling GPT-3 rather than newer models like GPT-3.5 or GPT-4.
5
reviews
- “THIS IS GPT 3, not GPT4 or even GPT3.5 — not GPT4 or even GPT3.5, ask the bit when the cut off date is for information.. it’s the exact same as gpt 3 and if you ask it what gpt it’s based on it’ll out right tell you that it’s gpt3.”
- “Lots of errors and inaccuracies — I used different bots and came to the conclusion that it is better to use the Internet.”
- “too AI-like? — after a while of talking to certain characters they just repeat their sentences and make it almost like poetry. it gets really annoying.”
Forced phone number and account verification issues
Users are frustrated by mandatory phone number requirements during sign-up, even when using email, and report failed verification codes or login problems.
4
reviews
- “Requires phone number for no obvious reason — The fact it requires a phone number, even if you choose to sign up with email, seems suspicious, so I’ve not got past that stage unfortunately.”
- “Requires phone number to use — No idea why they require this. Even if you choose to login via email they then still require it.”
- “Doesn’t log in — Sign up with Apple, still won’t log on. Big makes it unusable.”
Unnecessary and intrusive UI/UX annoyances
Users complain about persistent pop-ups urging iOS updates, constant review prompts, and missing features like a search bar, which degrade the experience.
4
reviews
- “The app was good, but persistent update iOS requests ruin it. — please get this flippin app to stop popping up with "update to latest iOS for best experience" every time I send a message to a chat bot.”
- “STOP TELLING ME TO REVIEW EVERYTIME I SEND SOMETHING — #annoying”
- “Aight — Its good but it needs searchbar”

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