What users hate. Clustered.

1- and 2-star reviews grouped into themes with verbatim examples. Each cluster is a wedge a competitor could exploit.

• Inaccurate or Confidently Wrong Information

  Users report the AI frequently provides false, misleading, or contradictory answers with unwarranted confidence, even when facts are easily verifiable.

  34

  reviews
  • “Confident but wrong — If ChatGPT was as correct as it will constantly tell you, it is, it would be amazing. But it is not. I asked a question five times and got five different answers.”
  • “Lies — I don’t understand why anyone wants this. What problem is it solving? You ask it a question, and it gives you 10 paragraphs of useless or incorrect information.”
  • “Wrong answers — So much false information, grok better and claude”
• Poor Performance and Technical Bugs

  Frequent crashes, slow loading, server errors, file upload failures, and app instability across devices and platforms.

  25

  reviews
  • “It’s not even good — Yes it's bad for the environment, yes it's making your kids dumb, yes the company is as evil as it gets, but also the product is just bad.”
  • “Server issue — Cannot upload images or any types of files anymore, and it keeps telling me that it is a server issue and to try again later.”
  • “Broke my computer — IT BROKE MY COMPUTER BECAUSE I WAS JUST TRYING TO FIGURE OUT WHY IT WOULDNT CONNECT TO ANYTHING”
• Aggressive or Unethical Behavior and Misuse of Data

  Users express concern over privacy violations, data selling, surveillance, unethical corporate practices, and AI acting manipulative or argumentative.

  28

  reviews
  • “No Privacy — I think they're selling my info. I've seen social media ads for things I've only spoken about with AI.”
  • “They used us to set up their AI Models with Sora-training it Every time we use it they should really just bring Sora back at least for watching because we did them a favour”
  • “Disturbing, aggressive, manipulative — I’d be very careful using this AI app. When you have any kind of discussion with it, it comes off with these often weird assumptions...”
• Overly Restrictive Free Tier and Paywall Issues

  Users frustrated by artificial limits on free usage, inability to access paid features after purchase, and misleading upgrade prompts.

  22

  reviews
  • “Not working right after I paid for Plus membership — The app said I had reached my limit and offered me to upgrade to a Plus membership so I can continue using the app, I did so...”
  • “Paid for ChatGPT plus and it still wont let me create more than what’s available for free”
  • “Pay to use — It’s good and all but I try to do smt and then it’s like you need chat gpt plus to keep going and it’s annoying”
• Voice Mode and Interface Problems

  Issues with voice interaction including interruptions, poor audio quality, sensitivity to background noise, and unresponsive controls.

  12

  reviews
  • “Bogue avec le mode vocal — Mode vocal sacadée , on ne comprend rien”
  • “The voice mode is unuseable — I recently just figured out that even the slightest humming noise can interrupt standard/advanced voice please fix this issue”
  • “lags when chatgpt voice is on — FIX THIS”
• Failure to Follow Instructions and Poor Task Execution

  AI repeatedly ignores user instructions, generates irrelevant content (e.g., images instead of text), or loses context during conversations.

  19

  reviews
  • “Doesn’t Follow Instructions — When trying to create ads or collages when you make edits and specifically instruct not to change the uploaded images it generates with other people’s faces.”
  • “Pics??? — It keeps on making images rather than what i ask them to write a scenario”
  • “Lost track of important details in conversations. It confused a simple schedule.”
• Environmental and Ethical Concerns

  Users condemn the app for excessive water consumption, energy waste, environmental damage, and contribution to societal decline.

  16

  reviews
  • “Environnement killer — Horrible for the environnement. If we keep using this, we will not have fresh dinka le water in 5 years.”
  • “Destroying the environment and stealing information — Chat GPT is depleting our drinkable water, and is actively selling our information.”
  • “Brains and the earth — If you care about your children’s brains and their creativity, or the environment that you live and breathe in, you won’t download this app.”
• Negative User Experience and Emotional Distress

  Users report emotional harm, frustration, anxiety, or psychological distress caused by the app’s behavior, tone, or perceived manipulation.

  11

  reviews
  • “Trying to ask the app for help and all it did was make me have a BPD split for 10 hours. I’m so exhausted and I wasted my whole day. I hate you”
  • “Argues too much — Feels like talking with a critical parent, turns convos into arguments, dismisses your experience, judges. So frustrating I deleted it all together”
  • “Gaslighting — Had an interesting conversation with the app yesterday… it was trying to convince me that I was wrong about something very much factual...”