What users hate. Clustered.

1- and 2-star reviews grouped into themes with verbatim examples. Each cluster is a wedge a competitor could exploit.

85 reviews·8 themes

Paywall prevents access to Spotify playlists and songs
Users are frustrated that they cannot access their full Spotify library without paying a $30 annual subscription, despite already having a Spotify Premium account.
28
reviews
- “You have to pay for what my alarm clock already does … lame lame lame”
- “I do not understand why I can listen to music on the normal Spotify app for free but I have to pay for it to be an alarm clock. It is stupid and greedy.”
- “Even if you have Spotify premium they still want you to have their subscription to select certain songs…”
App fails to play selected music or plays incorrect audio
Multiple users report that the app either doesn't play any music, plays random sounds (like chimes or podcasts), or plays ads instead of the intended song.
19
reviews
- “The alarm goes off, but I don’t hear my song being played. I hear some random ringtone and it says that it can’t play the song.”
- “Instead of good music when I wake up, it’s a weird Melody and I wake up grumpy.”
- “Picked a podcast and instead this crazy bell started ringing. So upset.”
Alarm fails to trigger or go off reliably
Users report that alarms either don’t go off at all, reset unexpectedly, or fail to activate despite proper setup.
17
reviews
- “I’ve had this alarm for a couple weeks now and multiple times it has not gone off.”
- “Did not go off — It didn’t go off and you have to pay for everything and I don’t like it so just use clock”
- “The thing didn’t even go off. I had even set a back up alarm through my phone and it somehow turned that one off too 😒😒”
Misleading pricing and aggressive monetization
Users feel misled by the app's pricing model, especially regarding the $30/year cost and lack of transparency about subscriptions during trials.
15
reviews
- “THIRTY DOLLARS — It costs THIRTY DOLLARS to be able to freely choose your alarm sound it cannot possibly be worth it.”
- “As soon as I signed up for the 3 day free trial, I was charged for a whole year. Not even had three days gone by.”
- “Why pay? The free version arbitrarily locks almost all but 2 songs for me.”
Poor user experience and technical bugs
Users complain about glitches, non-intuitive interface, inconsistent behavior, and apps crashing or failing to stay open.
14
reviews
- “Not intuitive to use. — Didn’t go off on the time that was set on the phone, but rather went off at the time it was set for the day before.”
- “App won’t stay open. Installed but then won’t stay open.”
- “App was working fine but then sometimes it either decides not to go off at all or it goes off and plays a song or 2 then stops working.”
Lack of basic alarm functionality and customization
Users express frustration over missing core features like snooze, repeat weekdays, volume control, and playlist randomization.
10
reviews
- “$30 and there’s nowhere in the settings for me to repeat the alarm every weekday? $30 and I can’t snooze?”
- “It doesn’t randomize your playlist so you wake up to the same first song every morning.”
- “Have to set every night — Great music, but way too expensive for an alarm you have to set yourself every night so sometimes you’re late because of that.”
Poor customer support and refund issues
Users report inability to cancel subscriptions, no response from developers, and lack of refund options despite app failure.
6
reviews
- “Also there is no where on the app for me to cancel the subscription. That is absolutely unacceptable.”
- “Attempts made to notify the app developer but no answer and subscription appears to non-refundable.”
- “The next day when I had the alarm to test... it charged my card the full annual price for the app.”
Unfair value proposition compared to built-in alternatives
Users argue that the app offers no meaningful advantage over native iPhone alarm features and is therefore not worth the cost.
8
reviews
- “You are an alarm clock. does not count as a service of any kind when the phone i own comes with one.”
- “I could do this on my android for 0$ but now the only way is to pay 30$ just to wake me up???”
- “This is so expansive when you could just use an alarm then listen to music.”

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