I’m happy with this service because it lets you handle a lot of things before you get paid. Thank you so much for this
Everytime I try to login or create an account it doesn't go any further than letting me put in my netchex login
My employer recently changed to Netchex so when I got the email about this app I was honestly excited since things have been going rough with the switch but I have been trying for 3 days to access this account I so say already have but to no avail I still can’t get in
This app sucks I never get my advance and when I chat with rep they say the same thing every time. Do you have you location on have you took a leave of absence or changed job position blah blah blah. If I clock in and out the hours should be updated automatically what is the problem
I have contacted both employer and company about this app. And nothing works. It won’t let me in or anything. 💀 worse app ever
Can’t get into anything. It goes to send me a verification code and nothing. This app is stupid
Very convenient for emergency funds
Every time I try to sign in, it redirects me back to the sign in screen. I try everything.
First I’ve heard of this I enter my info and am told I have an account already yet there is no support option to follow up with this error such an experience should be indicative of what type of service you can expect..
My employer uses Netchex to process their payroll. Within this past year my employer promoted this app…. IT/customer service confirmed they received my payroll information days ago, but have not giving me an advance amount. They confirmed that my employer sent my payroll information. But when I asked as to why I have not received an advanced amount, the representative went silent. I understand programs go through trail and error, but to have bad communication with one of their representatives is unacceptable. For this issue to be ongoing is unacceptable. Run your trails But train your representatives to know or at least have easy accessible responses when your app fails to follow through on exactly what it is designed for. Please do better. The fact Netchex controls people’s pay (which last pay period they failed to pay me on time), and to launch an app promising advancement but unable to do so…. You make too much money to consistently fall short.