FirstCry India

Item not delivered but money debited

The app is very poorly built. I wanted to order a gift certificate. The OTP goes to recipients mobile. It does not accept email of recipient even though I entered it. Then payment doesn’t go thru and then the cart becomes empty. Terrible

Good

While ordering they say it will be deliver by next day and add charges for next day delivery and assembly without consent. They make you believe the product is moving near by you with fake tracking status but while cross checking with the courier company xpressbee they provide different status and estimate. Later they update the delivery date for one more week.

But at time of delivery it shows wrong mobile number mentioned

Stop promos and concentrate on Firstcry app to work better

Very slow , crashes a lot

Best online shopping app for new born, toddler and kids. Delivery and quality are always on the top.

This is the worst app i have ever used.

I loved the app initially and used it almost exclusively last year. However when need arised for a return i see the policies are not customer friendly and rigid. specially when diapers are delivered past the estimated delivery date so i had to urgently buy some already for travel. Now im left with 150 diapers extra since i bought some before travel since the first cry order arrived late and they dont take back returns.