What users hate. Clustered.

1- and 2-star reviews grouped into themes with verbatim examples. Each cluster is a wedge a competitor could exploit.

1 reviews·1 themes

Unauthorized recurring charges after trial
Users were charged for subscriptions without consent, even after deleting the app and account.
1
reviews
- “I never subscribed and they charged me for months — I downloaded the app to check it out wasn’t so keen on it, so I deleted the app and my account and today have discovered that they have been charging me for 10 months without my knowledge”

First load takes ~60–120s. Cached after.